Accepting new clients · Melbourne
For established service businesses · Australia

Turn your website into a reliable source of customers.

When your website, tracking, marketing and follow-up don’t talk to each other, leads leak out. We connect them into one system — so more of the right people find you, contact you and become customers.

Melbourne-based One accountable team Clear milestones You own everything
One connected system Attract → Customer
Visitors SEO, local search and ads bring the right people
Website Clear positioning and a design people trust
Enquiry Conversion, forms and booking that actually work
Follow-up CRM and automation so no lead is forgotten
Customer Measured end to end, improved every month
One partner Measured end to end No disconnected providers
Does this sound familiar?

Your website may not be the only problem.

Your website looks dated or fails to explain your value.

You receive traffic but too few enquiries.

You cannot confidently explain where customers come from.

Website leads are handled manually or inconsistently.

Your developer, SEO provider and advertiser operate separately.

No one is responsible for how the whole journey performs.

We find the most important leak, fix the foundation and improve the system in the right order — so you are not paying for more traffic before the website can use it.


The Austra growth system

Everything between finding you and becoming a customer — connected.

Not six separate services you have to choose between. One connected system, worked on in the right order.

01

Attract

Reach people actively searching.

  • SEO
  • Local search
  • Advertising
  • Campaign landing pages
02

Convert

Help suitable visitors take action.

  • Clear positioning
  • Website redesign
  • Conversion optimisation
  • Better forms and booking
03

Measure

Understand what creates business.

  • Analytics
  • Conversion tracking
  • Call and form tracking
  • Dashboards
04

Follow up

Stop losing opportunities.

  • CRM
  • Lead routing
  • Automatic responses
  • Email workflows
05

Improve

Keep optimising, month on month.

  • Monthly priorities
  • Experiments
  • New pages
  • Reporting

Results

We do not disappear after the website launches.

The situation, what we changed, and where each relationship went next — because the work that matters usually starts after launch.

Deaf Multicultural Counseling

Healthcare · Counselling · Ongoing partnership
The situation

An Auslan-fluent counselling organisation whose site was dated, hard to use on mobile, with profiles and intake buried where clients could not act on them.

What we changed

Reviewed the whole site against their mission, rebuilt structure and mobile experience, and added therapist profiles, booking fields and a client feedback flow — accessibility-led throughout.

What improved

A clearer, accessible experience that reflects the quality of the organisation and lets clients find the right counsellor and get in touch with confidence.

What happened next

Rehired for further improvements, then into analytics and per-state expansion. A continuing growth relationship, not a one-off project.

Service business

Elevate Empower Agency

SituationA marketing firm whose website did not match the quality of the brand and was hard to maintain.
What we changedFull rebuild and migration onto a platform the owner can manage, with a clean, consistent launch.
What happened nextRetained for ongoing support — the relationship continued past launch.
Ecommerce

Himalayan Cat Caves

SituationA Shopify store that needed to look premium and actually convert, not just exist.
What we changedPremium redesign, product pages rebuilt for trust, reviews and tracking wired in, fulfilment automated.
What happened nextMoved into continuous conversion and SEO work — an ongoing growth relationship.

Three ways to start

Start where it makes sense. Grow from there.

You do not need to know whether it is SEO, conversion or a rebuild. Tell us what is wrong — we will diagnose it and start in the right place.

Fix

For one urgent, specific problem.

  • Homepage conversion
  • Tracking repair
  • A landing page
  • Mobile problems
  • Website rescue
from approximatelyUS$600

Grow

For ongoing improvement across the system.

  • SEO & advertising
  • Conversion optimisation
  • CRM & automation
  • Reporting & a live dashboard
  • Monthly priorities
from approximatelyUS$1,200 / month

Prices are indicative starting points so you can place yourself — every engagement is scoped and quoted to your business. Not sure where you fit? Request a growth plan and we will tell you honestly, even if that means starting smaller.

One accountable team
StrategyWhat to fix first, and why
DesignClear, trustworthy, on-brand
DevelopmentFast, tracked, maintainable
GrowthSEO, ads, CRO & automation
One connected plan for your growth
How we work with you

A connected team — not disconnected contractors.

Your website, tracking, marketing and follow-up shouldn’t be handled in isolation. Austra Digital brings strategy and execution together — one clear plan, one accountable team, and complete visibility over what happens next.

Direct access to the people actually doing the work.

Strategy, design, development and growth working together.

Clear milestones, decisions and progress — nothing hidden.

No sales-only account manager who disappears after kickoff.

Austra Digital · Melbourne, Australia · Est. 2016
In their words

Clients who came back for more.

Verified reviews from real projects — the kind of work that turns a one-off build into an ongoing relationship.

“He took the time to understand our mission, thoroughly reviewed our website, and enhanced the user experience while preserving our organisation’s voice.”
Deaf Multicultural Counseling Counselling organisation · Melbourne Upwork verified review · ★★★★★
“There were no surprises — he consistently delivered. I would not have hired the team again if that were not true.”
Deaf Multicultural Counseling Repeat client Upwork verified review · ★★★★★
“Fast, amazing work — better than I could have guessed. We’ve found our web people for sure.”
Elevate Empower Agency Marketing agency Upwork verified review · ★★★★★
How it works

A calm, clear way of working.

Different problems need different schedules — so we agree the plan up front rather than promising everything in exactly four weeks.

01

Diagnose

Understand the business, the customer journey and the biggest constraint on growth.

02

Prioritise

Agree the scope, milestones and how success will be measured — in plain English.

03

Build

Design, develop, integrate and test. Clear progress updates, no chasing.

04

Improve

Review real behaviour and keep working on the highest-value opportunities.

Get your growth plan

Tell us what is not working. We will help you find the right place to begin.

Share your website and growth goals. We will review what is holding the system back and recommend the most sensible next step — whether that means improving what you have, rebuilding it properly, or connecting it into a longer-term growth system.

A reply within one business day — not an automated pitch.

We only promise what we can measure and control.

We identify wasted spend before recommending a larger budget.